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Privacy Policy

Effective date: September 4, 2025

We respect your privacy and are committed to protecting your personal data.

SHAKIBAGRO (“we”, “us”, or “our”) operates agro-investment services and related products (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, invest in projects, or communicate with us.

By using our Services, you acknowledge this Privacy Policy. If you do not agree, please discontinue use. This document is intended to be clear and concise; it does not replace legal advice.

Scope & Definitions

This Policy covers personal data processed by SHAKIBAGRO in connection with our website, dashboards, communications, and investment operations.

  • “Personal data” means any information that identifies or relates to an identifiable person.
  • “Processing” means any operation performed on personal data (e.g., collection, storage, use, disclosure).
  • “You” means visitors, investors, partners, suppliers, and any user of our Services.

Data Controller

SHAKIBAGRO is the data controller of your personal data when you use our Services.

Where we process data on behalf of a partner (e.g., program reporting), that partner may be the controller and we act as a processor as defined under applicable laws.

Data We Collect

Information You Provide

  • Account details (name, email, phone, password)
  • Profile & KYC/AML information (address, ID details, date of birth) where required by law
  • Investment preferences and transaction details
  • Support requests, survey responses, and feedback

Information We Collect Automatically

  • Device and usage data (IP address, browser, pages viewed, timestamps)
  • Cookies, pixels, and similar tracking technologies
  • Approximate location derived from IP (for security and fraud prevention)

Information from Third Parties

  • Identity verification services and sanctions screening (for compliance)
  • Payment processors (payment status, limited transaction info)
  • Analytics and advertising partners (aggregated usage metrics)

How We Use Your Data

  • To operate and improve the Services, including account creation and authentication
  • To facilitate investments, process payments, and provide project updates and reports
  • To meet legal and regulatory obligations (KYC/AML, record-keeping, tax)
  • To communicate about your account, service changes, and important notices
  • To personalize content and measure performance of features and campaigns
  • To protect against fraud, abuse, security incidents, and unauthorized access
  • With your consent, to send marketing communications (you can opt out anytime)

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, remember your preferences, analyze traffic, and improve user experience.

  • Strictly necessary: Required for core functionality and security.
  • Performance/analytics: Help us understand usage and improve features.
  • Functionality: Remember choices such as language or region.
  • Advertising (if used): Measure and deliver relevant content.

You can manage cookies in your browser settings. If we offer a cookie banner or preferences center, you can update choices via Cookie Settings.

Do Not Track (DNT) is not widely adopted; we do not currently respond to DNT signals.

Data Sharing & Disclosures

We do not sell your personal data. We may share information in these cases:

  • Vendors & Service Providers: Hosting, analytics, payment processing, identity verification, communications, and support—subject to confidentiality and security obligations.
  • Compliance & Safety: To comply with laws, lawful requests, and to protect rights, safety, and property.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy or an equivalent notice.
  • With Your Consent: When you direct us to share data (e.g., with partners or advisors).

International Transfers

Your data may be processed in countries other than where you live. Where required, we implement appropriate safeguards (e.g., contractual clauses) to protect your information in line with applicable laws.

Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations (including KYC/AML and tax), resolve disputes, and enforce agreements. When no longer needed, we take steps to delete or anonymize data.

Security Measures

We use administrative, technical, and physical safeguards designed to protect personal data (access controls, encryption in transit where applicable, monitoring). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your Privacy Choices & Rights

  • Access, correction, or deletion of your personal data
  • Restriction or objection to certain processing
  • Data portability (where applicable)
  • Withdraw consent at any time (for processing based on consent)
  • Opt out of marketing communications

To exercise your rights, contact us using the details below. We may ask for verification information to protect your account.

Complaints

If you have concerns about how we handle your data, please contact us first so we can try to resolve it. You may also have the right to lodge a complaint with a local data protection authority where applicable.

Children’s Privacy

Our Services are not directed to children under the age required by applicable law (e.g., 13 or 16). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us and we will take appropriate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Effective date” and, where required, notify you via email or dashboard notice. Your continued use of the Services signifies acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For privacy-specific requests (access, deletion, etc.), include “Privacy Request” in the subject line and provide sufficient details to verify your identity.