Frequently Asked Questions

The minimum varies by project. Typically, units start from ৳[min] per unit. Each project card displays the unit price clearly.

Select a live project, choose the number of units, and complete payment using the available channels. You’ll receive a confirmation email and the project will appear in your dashboard.

Yes. Diversifying across crops, regions, and durations can help spread risk. You can allocate different amounts to multiple projects in the same season.

Where applicable, projects can be structured to follow Shariah-guided principles. Contact us if you need a specific structure or documentation.

Once a project window closes and operations begin, cancellations/transfers are generally not allowed. For exceptional cases, reach out to our support team.

We run agronomic and commercial due diligence covering operator history, inputs, soil/water, yield benchmarks, market access, and risk mitigation.

Milestones (sowing, input application, vegetative stage, harvest, sales) are tracked by our field team. Updates are shared via dashboard and email.

Seasonality or weather may shift timelines. We provide revised ETAs and mitigation steps (e.g., input adjustments, phased harvests) and keep you informed.

Insurance options vary by crop and region. Where available, we may include coverage or recommend third-party policies.

After the project period ends and sales settle, proceeds are calculated and distributed to investors. You’ll receive a final statement.

No—agriculture involves weather, market, and biological risks. We work to reduce risk, but returns can vary and capital loss is possible.

Based on project performance and terms shown on the project page (e.g., projected % range and unit economics). Fees, if any, are disclosed upfront.

BDT (Bangladeshi Taka). Bank transfer or supported digital channels are used for disbursement.

Taxes depend on local laws and your status. We share summary statements; please consult a professional for personal tax advice.

To meet legal obligations (KYC/AML), prevent fraud, and ensure secure, transparent fund flows.

Typically NID/Passport and proof of address. In some cases, source of funds or additional verification may be required.

We apply administrative, technical, and physical safeguards, role-based access, and audit logs where applicable. See our Privacy Policy for details.

Check spam/junk folders, then resend from the login page. If it still doesn’t arrive, contact support and we’ll assist.

Use the “Forgot Password” link on the login page. Create a strong, unique password and avoid reusing it elsewhere.

Yes—update from your profile. For security, we may re-verify identity before applying changes.

Write to us from your registered email. We will complete required checks and confirm after pending projects/settlements are closed.

Clear cache, try another browser, or update to the latest version. If the issue persists, share a screenshot and device details with support.

Latest versions of Chrome, Edge, Firefox, and Safari. Mobile Safari/Chrome are supported on iOS/Android.

Not yet. Our site is fully responsive; an app is on our roadmap.

Yes. We offer co-branded projects, wholesale capital programs, and input/advisory partnerships with shared KPIs and reporting.

Pilots typically launch in 4–8 weeks depending on scope, regions, and seasonality.

Sunday–Thursday, 10:00–18:00 BST (UTC+06:00). For urgent queries outside hours, leave a message and we’ll reply the next business day.

Email: info.satl2018@gmail.com
WhatsApp: 01976062017
Phone: 09610978012
Address: H-07, R-09, Nikunja-2, Dhaka

See our Privacy Policy for how we collect, use, and protect your data.